KShs 1,000.00
Moisturizing Bath Additive for Dry Skin. Can be used as a Bath or Massage oil. Volume: 200 ml.
The OatVeen Bath & Massage Oil is a versatile moisturizing oil designed to nourish and hydrate dry skin. It can be used as a bath additive to create a soothing, moisturizing soak, or applied directly as a massage oil to lock in moisture after cleansing. This product helps to restore the skin’s natural barrier, leaving it soft and supple. It comes in a 200 ml bottle.
| Weight | 200 kg |
|---|---|
| Dimensions | 12 × 5 × 4 cm |
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Goal: Ensure fast, reliable, and transparent delivery of essential skin care and safety products.
All orders are processed and shipped from our facility within 1-2 business days (Monday through Friday, excluding public holidays).
Orders placed after 12:00 PM local time will begin processing the following business day.
Shipping rates are calculated at checkout based on the total weight of your order and your destination.
Standard Shipping: [E.g., 3-7 business days]
Express Shipping: [E.g., 1-2 business days]
Free Shipping Offer: We offer complimentary Standard Shipping on all orders over Kes 5,000.
Once your order ships, you will receive an email notification containing your tracking number(s).
Please allow up to 24 hours for the tracking information to update in the carrier\'s system.
Goal: Prioritize customer safety and hygiene for medical and personal care products while offering fair resolution for defective goods.
You have 30 days from the date of delivery to initiate a return.
Returned items must be unused, unopened, and in their original, resellable packaging.
For safety and hygiene reasons, the following items are considered Final Sale and cannot be returned or exchanged unless they arrive defective or damaged:
Opened Personal Care Items (e.g., creams, oils, bar soaps, lotions).
Opened Medical/Safety Devices (e.g., Medical Alert Bracelets, if protective packaging is opened).
To start a return, please contact our Customer Support team at [Insert Email Address] with your Order Number and a detailed reason for the return.
The customer is responsible for the cost of return shipping for non-defective items. Shipping costs are non-refundable.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
An order may be cancelled for a full refund only if it has not yet been processed or shipped (usually within 1 hour of placing the order).
If your order has already shipped, you must follow the standard return process (Section 3 above).
We only replace items that are defective or damaged upon arrival.
If you receive a damaged product, you must notify us within 48 hours of delivery. Please provide photos of the damaged item and the packaging.
We will cover all shipping costs necessary to exchange a verified defective or damaged product.
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